How many times did you ignore a product onboarding? If we are being too generous, you probably skipped a couple of times in your lifetime.
It is not just that they are useless. They fire at the wrong time.
Onboarding shows up the moment you sign up, before you have a single real question. You click through it, forget everything, and figure things out on your own. Then you hit a wall. The users cannot find the feature they came for and quietly churn.
I kept watching this happen on every product I worked on. That is what became SmartTour.
The idea
A user types "how do I invite a teammate?" and SmartTour walks them there step by step, inside the actual app. It shows exactly what to click and where to go. Not a doc to read. Not a support ticket to file. An answer, right when they are in pain.
How it works
One script tag goes into your app. You define the tours by mapping out your UI. The AI takes a user's question, matches it to the right tour, and walks them through it in real time. The feature that crawls interfaces on its own is still being built. For now every tour is hand-crafted, which makes them precise.
Watch it in 90 seconds
I offer a free demo for anyone who wants to see it running inside their own product. Visit smarttour.abrahamaschalew.com.
Like what you see? Let's work together.